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This store has earned the following certifications.
【AIRLINE APPROVED CARRIER】Petskd pet carrier is TSA approved and can be placed under the seat in the cabin. It is mainly designed for ①Southwest Airlines:18.5x13.5x9.5", ②Allegiant Airlines:19x16x9", and ③Air Canada:21.5x15.5x10.5", with an unfolded size of 17"L×13"W×(9.5+3.5)"H. We recommend you buy this carrier when you fly with the above-mentioned airlines.
【CHECK SIZE BEFORE BUYING】This carrier can only fit small dogs and cats, with the recommended pet size within 15"L x 11"W x 11"H and weight under 15LB, in order to fit the under-seat dimensions of airlines. Please don't choose the carrier only based on weight but also reference your pet's length and height.
【BETTER VENTILATION】Petskd pet carrier has mesh ventilation on 5 sides for good ventilation and good viewing—perfect for your pet to look out and for you to check on your pet. The Dog carrier has 3 openings, and each opening has two non-slip zippers to ensure pet safety.
【SAFE DESIGN】Soft dog travel carrier bag upgraded structural design of stainless steel and Fiber rod that makes our dog carrier bags for small dogs will not be out of shape or sagged and the top does not collapse, pet dog carrier bag preferable stability. Built-in adjustable rope buckle, easy to lock the collar. Zipped snap lock to avoid pets to open or grab open the zipper.
【DURABLE MATERIAL】Made of waterproof, non-toxic, scratch-resistant polyester fabric material, waterproof and wear-resistant. After comparing similar products, we upgraded the mesh material to effectively prevent pets from tearing the mesh with their nails and prevent pets from falling out of the carrier.
【QUALITY GUARANTEE】Petskd offers a 12 months warranty service. Quality problems within 12 months can be replaced for free on new models. So if you have any problems with your product, please feel free to contact us and we will get back to you as soon as possible within 24 hours.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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